adesso BLOG

At the beginning of the global pandemic, the switch to mobile working was another wake-up call for many companies to invest more in digitalisation. A complete integration of all company processes into a few central systems often requires very high investments and can rarely be realised in a short amount of time. One possible solution to this situation is robotic process automation (or RPA). We explain what this is all about in our blog post.

This blog post presents some exciting results of the adesso CX Study 2021 with a focus on the insurance industry and shows how online business works for insured persons.