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Methodology

For more than 24 years, Adobe Experience Manager has been a leading content management system. But it is only in recent years that Node.js and npm have been seamlessly integrated into the Adobe framework. This naturally opens up new possibilities. One of them is the Stencil framework. In this blog post, I will explain why we integrated it into the new BVB website as part of a customer project for Borussia Dortmund and why it is an ideal addition to Adobe Experience Manager.

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Digital Experience

20.09.2022 By Dominique Kompch and Laura Schöning

Self-service portals for the energy sector

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The energy sector is in a constant state of cultural change. The driving force behind this change is the digital transformation of the entire energy market from power generation to billing, which also encompasses the megatrend of e-mobility. In addition, customers now expect a comprehensive customer experience across all touchpoints. Self-service portals are one way to deliver the seamless, end-to-end support they demand.

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Methodology

13.09.2022 By Eva-Maria Kynast

Navigation for your website

Picture Eva-Maria Kynast

Do you remember when we did not have navigation devices? We would chart the route on a map or an atlas, but did not always end up where we wanted to go. Thankfully we now have services such as Google Maps. In most cases, we are shown many different route options, since there are many ways to reach your destination. This is the same case with websites. In this blog post, I would like to show you what different types of site navigation there are and what things you need to consider to ensure that your customers do not end up on another site.

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Digital Experience

For many multi-brand corporations, the problem of a fragmented digital ecosystem is one that develops over time. Not only does the number of digital touchpoints and end devices constantly increase, but the number of technical and regulatory requirements rises, too. In my blog post, I will show you how companies can counter this problem and this challenge with the help of an example from a project.

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Methodology

Digital identities can continue to exist for a long time after they were created. This also applies to a much wider range of personal information available in digital form. Once the data has been collected, it is there forever. Further action is needed to delete the information, and in some cases, not all of it can be removed. In my blog post, I’ll explain what a digital footprint is, how and where you leave one and what you can do to maintain control over your life online.

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