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29.01.2025 By Andreas Kuhl

Maturity levels of customer portals

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Customer portals bring digital services to the customer. To successfully implement or further develop a portal of this kind, the range of functions is not the only decisive criterion for success. Rather, methodology, technology and change management are equally important success factors for getting as close as possible to the vision of a holistic customer portal. Maturity levels help to successfully manage this complex transformation. Find out more in my blog post.

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Industries

Occupational pension schemes are becoming increasingly important, even though they entail an administrative burden. Every party involved, such as insurance companies, pension providers, employers and employees, wants administration to be simple. A corporate client portal can help everyone involved here. In my blog post, I’ll explain to you what a corporate customer portal is, what added value it offers and how it can be implemented.

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