adesso BLOG

The district administration's new citizens' portal looked chic. “It all works great!” was the concluding verdict. Shortly after the launch, however, the first angry citizens contacted the administration: “Is this intentional to prevent us from submitting applications?” For people with visual impairments, important buttons apparently disappeared due to the chosen colour contrasts. Could testing and QA measures have prevented this aspect from being overlooked? This blog post presents the QA toolbox from the Federal Office of Administration and adesso and shows how it can prevent such problems.

In many companies, quality management systems (QM systems) tend to lead a shadowy existence. Instead of actively contributing to the improvement of processes and products, their purpose is often merely to fulfil standards and maintain certifications. In this blog post, I will show how the effective use of data can increase the effectiveness of QM systems and what possibilities modern digital tools offer in this regard.